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Helpful Plumber Birmingham

Helpful Plumber Birmingham

5.0(17 reviews)See reviews ↓·Birmingham

About the company

Helpful Plumber is a family-run business serving Birmingham, Bromsgrove, Redditch and Worcestershire. Martin Loynes is the local engineer and has 15 years of experience serving Worcestershire. He is an approved installer for Worcester Bosch and Baxi boilers, and holds unvented cylinder certification.

The business holds public liability insurance with Β£5 million cover and professional indemnity insurance with full coverage. It provides a 12 month work guarantee. Services include plumbing, boiler and heating work, with fixed prices and no hidden charges. Engineers check for carbon monoxide leaks using calibrated detection equipment, use calibrated Flue Gas Analysers to detect CO levels, and provide safety certificates.

What customers say

Based on genuine customer reviews

Households facing troublesome or ageing plumbing fixtures, along with landlords overseeing rental properties, appear among the customers who have turned to this Birmingham team. Gerrard and his colleagues recur throughout the feedback, with several reviewers naming Ash, Callum and Martin for their handling of bathroom projects and heating repairs. A recurring theme is the willingness to take on jobs other plumbers had been reluctant to tackle, such as replacing a tricky old toilet and tracking down a leak beneath a bath. Punctuality comes up frequently, with customers noting the team arrived when promised and quoted a fixed price before starting.

The finish draws consistent praise, whether a bathroom was entirely redone or a new radiator supplied and fitted, and the work was checked once finished. Tidiness is mentioned as well, with one customer remarking that everything was left clean afterwards. Communication features strongly, from a video shared with a landlord who could not attend to explanations of planning and layout during a build. Knowledgeable advice, polite and approachable manners, and fair pricing are described across the accounts, alongside speedy emergency responses and honest guidance about what did not need replacing.

Service establishment

Reviews

Reviews are taken from publicly available sources.

MJ
M Jones5 January 2024

I didn't actually use them, but that was thanks to their own honesty! The surveyor reckoned the plumbing in my new house was old and probably needed replacing; Helpful Plumber told me that being old wasn't a problem in itself, and as long as it wasn't actually leaking it should be fine. They could have got themselves a nice bit of business out of it, but preferred to be honest with me. If I ever actually do need a plumber I'll certainly use them! (Two years later) They did it again, albeit on a smaller scale. My shower was leaking, they advised me I could just order a new hose and change it myself rather than needing to call them out. Total cost Β£9.99 rather than probably Β£100ish for a plumber.

CD
CLAIRE DAVIS15 September 2023

I am always very anxious about getting any work done in my house as I have had lots of bad experiences with different companies. Gerrard and his team put my mind at rest. He and his workers did a wonderful job on my bathroom. I would definitely recommend them.

JR
Javed Rehman16 December 2022

I love this company, helped us out twice now in an emergency. Helpful by name helpful by nature!

KC
Karen Caves15 December 2022

These guys are very true to their name! Very impressed with their quick, efficient repair of our heating system. They were knowledgeable and friendly and went out of their way to help us which we really appreciate. Fair pricing and an excellent job done. We will definitely be using their services again and wouldn't hesitate to highly recommend them. Thanks Gerard and Martin.

DL
Dani Lee3 October 2022

Really friendly guy, really helpful. I cannot recommend this company highly enough!! Thank you Gerrard!!

RV
rich vincent11 March 2022

The guys came out to supply and fit a new radiator for me, communication was great, they came when they said they would, did a great job and checked everything was working as it should. Left everything clean and tidy. Happy to recommend, will definitely use again.

J
James10 February 2022

I've used Gerad's team twice now. The first time to replace a toilet that was old and a little tricky, that other plumbers were less keen to do. The second to fix a leak under the bath in our tenants house in Bartley Green. Both times they arrived when they said they would, gave a fixed price for the repairs and did a quick and efficient job, as well as offering a video of the leak (as I wasn't there myself.) I'm very pleased, and they'll be my goto for all plumbing work. Trust and reliability makes a huge difference. Our tenant, a retired lady was very pleased by how friendly and efficient the two workmen were, and asked for their contact details so she could recommend them to her family.

Plumbers in Birmingham compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Jack The Plumberβ˜… 5,0288Yes
2MK Plumbing Birminghamβ˜… 5,0148Yes
3GD Plumber Heating Gas Services Harborne Birminghamβ˜… 5,0141Yes
4Mac Plumbing And Heatingβ˜… 5,0112Yes
524/7 Fast Flow Plumbing Ltdβ˜… 5,018Yes
6Helpful Plumber Birmingham (this page)β˜… 5,017Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00