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BNDrains

BNDrains

5.0(44 reviews)See reviews ↓·Brighton

About the company

BN Drains was set up by Rupert Hugill after decades of experience in the building trade. The company served commercial builders and households in Brighton, East Sussex, surrounding areas, and London. Rupert Hugill held SMTS certification and was a First Aider. BN Drains held public liability insurance to the value of Β£2,000,000, which could be increased if required. It offered a discount for NHS workers and senior citizens.

The company provided services including blocked drain clearing, CCTV surveys, high pressure jetting, drain repair, excavation, ground works, pipe laying and construction, sewage plant installation, grease trap installation, confined space work, annual maintenance contracts, and plumbing. BN Drains ceased operations with immediate effect following the death of Rupert Hugill in March.

What customers say

Based on genuine customer reviews

Brighton and Hove customers repeatedly describe the drainage work carried out by Rupert, who appears in nearly every account as the person doing the job. Several reviewers praise his punctuality, noting that he arrives exactly when arranged, and describe the way he explains each step of the work before and during the visit.

Blocked kitchen waste pipes, outside drains, a difficult toilet and a back garden drain that had overflowed are among the problems cleared, and a point made in several accounts is the speed with which this is done, in some cases within half an hour. Customers value the advice given on preventing future blockages and the care taken to deal with issues properly rather than patching them up, with one resident mentioning that no intrusive groundwork was needed despite another firm having said otherwise.

Fair pricing is mentioned frequently, including a visit where no charge was made at all, and reviewers consistently describe Rupert as friendly, polite and honest, only recommending work that is genuinely necessary. Repeat jobs at the same property, including smaller repairs and larger clearances, have been handled to a high standard, and the same specialist is now the first call for at least one household.

BNDrains β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

SM
Shane McWilliams16 October 2025

Rupert was the model of professionalism. Investigated & resolved my residential drainage issues quickly, and without the need for intrusive groundwork ( which another drainage company said had to be done ) Cannot speak highly enough and I would 100% recommend Rupert to anyone.

NM
Nat Mc11 September 2025

Great service. Rupert was fantastic, always reachable. Good prices. Would recommend and use again.

AP
Alberto Pankhania6 September 2025

We had an issue with our basement flat, leaking & could not figure out where it was coming from, after a quick and thorough inspection, the problem was quickly discovered & solved promptly and with a very honest and professional approach. It’s not often you come across such honest professionals who care as much for the service they’re providing! Cannot recommend highly enough will definetly be using you guys for anything drain related moving forward!! Very honest & fair pricing with exceptional service!

JC
Joe Cross25 August 2025

Rupert is a great guy and I would 100% recommend. He perfectly fixed our blocked drains problem and charged a very fair price. We have since had a new issue with our dishwasher and he came at very short notice to see if it was something he could fix. It turned out to be an issue with the machine itself, but even though he spent time trying to unclog and solve for us, he didn’t charge a penny!

MB
Matthew Booth9 January 2025

Rupert has done a number of jobs at our property recently - big and small - and every one of them has been done to a very high standard. Rupert pays a lot of attention to detail, making sure that problems aren't just patched up, but that they're properly dealt with and future proofed. Our tired old blocked up drains are now all running good as new, and I've no doubt they will be for the next few decades. On top of that, Rupert is punctual, polite and transparent about his very fair pricing. I'd recommend his services to anyone who needs them

MM
Melissa McClements20 December 2024

Rupert is an absolute legend! When we had a blocked drain in our back garden just before Christmas, he came out very quickly and cleared it in no time at all. He's friendly, knowledgeable, helpful and also really honest. He charges very fairly and we'd definitely use him again. We've already highly recommended him to all our neighbours and would definitely tell anyone with a drain issue to call him first.

JF
Jim Forsyth28 February 2024

Excellent service and good value. Rupert clearly values his customers and is determined to do a good job. Sorted out our difficult toilet, with good advice to minimise future issues too. Thoroughly recommended.

Drainage specialists in Brighton compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1BNDrains (this page)β˜… 5,044Yes
2Genesis Drainageβ˜… 5,043Yes
3Must Go Drains Brightonβ˜… 5,020Yes
4Intercepter Drains Services Ltdβ˜… 5,072Yes
5Drainage Brighton - Blocked Drainsβ˜… 5,03Yes
Contact
+447596975668www.bndrains.co.uk16 Second Ave, Brighton and Hove, Hove BN3 2LL
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00