Bristol Drain & Plumbing Ltd has a 5.0 rating from 772 Google reviews. Ross is named throughout as a prompt, polite and thorough operator, with reviewers highlighting CCTV drain surveys, clear on-the-phone pricing and same-day or next-morning response to blocked or overflowing drains. Several customers specifically mention his transparency about the actual cause of a fault rather than recommending unnecessary excavation work.
Reviews
5.0 / 5 Β· 772 totalExcellent service. Had a blocked kitchen sink, nice chap came round bang on time and cleared it within 20 minutes - no mess, all via the pipe exit at rear of house. Sink has never drained so well! Very clear on price all the way through (and very reasonable).
Exceptional service, called at 9pm on Sunday evening when toilet and main pipe overflowing with waste - with us 6.55am Bank Holiday Monday. Problem identified and solved within an hour. Professional, courteous and communicative. Thankyou Ross! Donβt hesitate to recommend.
Ross has now unblocked 2 of our outside drains. He has been quick to respond, helpful, polite, and very capable. He gets on with the job and does not look to make the job any bigger than it needs to be. One drain had already been looked at by another team who thought it would need excavation, but Ross had it clear in 20 minutes and tidied the area afterwards. Definitely recommend.
I called Ross this morning, he arranged to call in within an hour. He was able to unblock the drain and also diagnose and fix a more fundamental with our main drainage. All for a very reasonable price. Thank you.
I'm very pleased with the work carried by Ross to unblock my drains. Fantastic service! Great communication from the first message to the final check-in. Everything was explained in a really reassuring way. Ross was very polite, professional and respectful of our property throughout the whole job. He is very efficient and reliable. I can't praise him enough. Thank you.
Highly recommend Bristol Drains and Plumbing! βοΈβοΈβοΈβοΈβοΈ Ross visited to assess a drainage issue and was professional and clear from the outset, taking the time to explain everything and walk me through CCTV footage. He identified the route of a rodent issue alongside the underlying drainage fault, quickly diagnosing the cause and explaining the necessary work. Ross was respectful, meticulous, and treated my home with care, even taking his shoes off without being asked. After dealing with multiple contractors, this was the first time someone properly diagnosed the issue and clearly explained both the problem and the solution. The work has been completed to a high standard, and I now feel confident it has been resolved properly. Excellent service from start to finish I wouldnβt hesitate to recommend Ross and Bristol Drains and Plumbing.
Fast, efficient and very professional. He knew what the issue was straight away and my blocked drain was sorted within 30mins of arrival π price was as agreed on the phone and he messaged to let me know when he was on his way. Fantastic service!