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Genesis Drainage

Genesis Drainage

5.0(43 reviews)See reviews ↓·Brighton

About the company

Genesis Drainage is a drainage specialist serving domestic and commercial customers across East and West Sussex. The company has over 30 years of experience. Its service area includes Brighton, Hove, Worthing, Lewes, Eastbourne, Seaford, Bexhill-on-Sea, Uckfield, Horsham, and surrounding areas. Services include blocked drains and toilets, CCTV drain surveys, drain relining, high-pressure water jetting, drain descaling, root removal, broken drain repairs, and excavations.

What customers say

Based on genuine customer reviews

Blocked pipes and backed-up toilets form the backbone of the work described by customers of this Brighton drainage specialist, whose remit also takes in septic tanks, sewage disposal and excavation. Several reviewers describe engineers arriving ahead of the agreed slot and attacking the fault immediately, deploying camera rods and high-pressure jetting to trace the cause rather than simply clearing the visible symptom. Nico is singled out repeatedly for persistence with stubborn blockages, for explaining the underlying problem, and for leaving the site clean; Tom, Reggie, Regan and Mark in the office also earn praise, the latter for getting jobs scheduled without fuss.

Several accounts note that pipework was checked after clearing and that CCTV surveys were carried out to confirm nothing else was amiss. The range of completed jobs spans gully replacement, new inspection covers, and backed-up sinks and toilets. Charges are described as reasonable and booking straightforward, while friendliness, expertise and clear communication from first contact come up time and again. The thorough diagnosis and specialist equipment are cited as reasons customers would call on the team again.

Excavating contractorPlumberSeptic tank serviceSewage Disposal Service
Genesis Drainage β€” Customer photo
Genesis Drainage β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

SM
Su Martin24 June 2026

Nico was amazing - such a credit to the company ! Had a major block and he didn’t give up albeit it was such hard work, especially in this heatwave ! Can’t thank him enough !

SA
Sam Adjei4 June 2026

The only firm that was ready and able to attend my request for a drain survey at short notice. Communication was excellent throughout, making the whole process straightforward and stress-free. The survey report arrived promptly and was detailed, with clear evidence and findings included. A professional and efficient service from start to finish. Thanks again!

AC
Alexandra Cools4 June 2026

Nico & Tom attended to clear and clean our blocked drain, they solved the problem swiftly. They were quick, friendly and tidy. Highly recommend their company!

KB
Kit Bolourchi15 May 2026

Nico came down and completed a cctv survey at my property. He was very helpful, very professional and kind. He explained the whole process, showed me what was going on and explained everything. I would recommend their services.

JS
Jan Savage28 April 2026

Great service, I would highly recommend. Cleared our blockage when a cloth got flushed down the loft bathroom toilet. All contact with the company was very friendly and even though there was a mix up with the appointment time this was resolved efficiently. Thankyou guys.

AW
Anna Williams15 April 2026

Had a blocked sink in Shoreham-by-Sea and called Genesis Incorporatedβ€”really glad I did. They came out quickly, got straight to the problem, and had everything cleared in no time. The engineer was friendly, explained what caused the blockage, and made sure everything was working properly before leaving. No mess left behind and the sink is draining perfectly again. Reliable, professional service and I’d definitely use them again if needed. Highly recommend πŸ‘

RB
Ricky Bowles15 April 2026

Called Genesis Drainage out to our property in Hove for a blocked toilet that had completely backed up and was starting to cause a real issue. From the first call, the service was spot on. They had an engineer out quickly and kept me informed the whole way. When they arrived, they carried out a proper investigation rather than just a quick fix. The blockage was diagnosed using professional equipment and cleared efficiently using high-pressure jetting. Flow was restored straight away, and everything was left clean and sanitised after the work was completed. You can tell they genuinely care about fixing the problem properly, not just unblocking and leaving. If you’re dealing with a blocked toilet in Hove or any drainage issue, I would highly recommend Genesis Drainage. Fast response, professional service, and a long-term solution β€” exactly what you want from a drainage specialist.

Drainage specialists in Brighton compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1Genesis Drainage (this page)β˜… 5,043Yes
2Must Go Drains Brightonβ˜… 5,020Yes
3Intercepter Drains Services Ltdβ˜… 5,072Yes
4Drainage Brighton - Blocked Drainsβ˜… 5,03Yes
5BNDrainsβ˜… 5,044Yes
Contact
+441273068055www.genesis-drainage.co.ukflat 1, aylwin house, 36a Dyke Rd Ave, Brighton and Hove, Brighton BN1 5LE
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00