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Blue Flame Services

Blue Flame Services

4.8(213 reviews)See reviews ↓·Bristol

About the company

Blue Flame Services is a boiler and heating engineering company based in Bristol. Established in 2000, it has over 24 years of experience and is owned by Jason. The company serves Bristol and the surrounding areas.

It is an accredited installer for Alpha, Baxi, Worcester, Vaillant, and Viessmann, and offers up to a 13-year manufacturer warranty on parts and labour. A priority winter service is provided for elderly customers and families with young children. Services include boiler, bathroom, kitchen, and building services.

What customers say

Based on genuine customer reviews

Across Bristol and the surrounding districts, Blue Flame Services has earned a long-standing reputation for gas and heating work carried out with care. The design-led bathroom refurbishments stand out in feedback, with Gemma working closely alongside homeowners to settle every detail before installation, while new boilers, radiators and central heating piping are also widely praised. Several reviewers describe Connor and Jason as punctual, polite and capable, resolving tricky installations without fuss and explaining each stage as they go. Communication recurs as a strength: office staff are called helpful, follow-ups are quick, and clients value being kept informed throughout a project.

Servicing of gas appliances is handled without bother, including arranging access with tenants, and reviewers note that quotes are reasonable and free of pressure to buy extras. Tidiness is mentioned often, with kitchens left spotless and work boots removed without being asked. Emergency call-outs for lost hot water and smaller tasks such as a dripping kitchen tap are reportedly sorted fast, and the same team is trusted to carry out boiler and electrical work while owners are away from home. Many clients return year after year for servicing, replacements and general plumbing advice.

Bathroom RenovatorBuilding restoration serviceCarpenterConstruction CompanyGas installation serviceGas engineer
Blue Flame Services β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

EC
Eleni Constanti28 July 2026

First time using Blue Flame for our annual boiler service and we will definitely stick to them in future! They arrived on time, were very friendly and polite, answered all our questions, and didn't try to upsell us or stall or add on anything unnecessary. The office staff I spoke to were also very helpful - the whole process was smooth and stress free.

LB
Liz Bryant24 July 2026

I used Blue Flame services back in January this year, and thought to wait a few months to write a review, just in case! Blue Flame upgraded my bathroom, and fitted new central heating piping and radiators. Blue Flame were both friendly and helpful, and easy to have around! Only thing I would say is Remember to keep checking on the work being done and that it is being done according to your needs. A couple of times I had to remind or confirm with the workmen what had been agreed with Jason. But overall I very much appreciated their willingness to work with me on the ideas I had, to suggest improvements, and to correct any miscommunications. I am overall happy with the work done by Blue Flame, the standard of workmanship and value for money. So, after the passage of time, I have settled on 4 Stars and say that I would recommend Blue Flame!

AB
angie butler6 July 2026

We have used Blue Flame for the past 20 years - a local, reliable and professional service. Friendly and dependable. Recommended!

MB
Mark Baber18 June 2026

Great service as always no hot water sorted straight away very professional x thank you

SC
Suresh Chudasama24 March 2026

Do not use this company. Very quick to sell me a new boiler and take money upfront. The boiler developed a problem today at one of my managed property which was installed less than 3 months ago, after a phone call to the office that I had a vulnerable person living there who doesn’t have hot water or heating the owner Jason relayed his staff to instruct me to contact the boiler manufacturer and did not want to send an engineer out despite having 10 years warranty. I’ve had a number of new boiler installation's carried out over the years with various local installers who have all provided a call out service for the first or two years of installation. Feel totally let down today by Jason who didn’t have any decency to call me an address this incident.TOTALLY DO NOT RECOMMEND THIS COMPANY. Not worthy of a single star.

EC
Emma Choremi24 January 2026

Blue flame fitted a boiler for me over 15 years ago and this week they replaced it . I can’t rave about them enough after experiencing such bad experiences over the years on other jobs … these guys are incredible! Efficient, professional, communicative, knowledgeable and they are reasonable. Conner fitted our new boiler and new radiators over 2 days , no issues, and was so polite , respectful and helpful. I came home to a clean warm home with no waste left and no mess ! I would highly recommend them and wouldn’t use anyone else from now on . Thank you so much ☺️

EH
Emma Hall21 January 2026

Always good experiences with blue flame, whether it's a boiler service, boiler replacement, emergency call out or simply dealing with a wobbly kitchen tap, Jason and team are always responsive and helpful . I wouldn't use anyone else.

Boiler & heating engineers in Bristol compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1The Gas Pro - Gas Engineer Bristol - New Boiler Installation Service Bristolβ˜… 5,0259Yes
2Ashton Gasβ˜… 5,0168Yes
3Bristol Renewable Heatβ˜… 5,0134No
4BBR Plumbing & Heating Bristol - Bristol Boiler Repairsβ˜… 5,032Yes
5Bristol Unigas Ltdβ˜… 4,9119No
7Blue Flame Services (this page)β˜… 4,8213No
Contact
+441179600296blueflameservice.co.uk382 Speedwell Rd, Bristol BS15 1ES
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–14:30
SaturdayClosed
SundayClosed