Blue Flame Services

First time using Blue Flame for our annual boiler service and we will definitely stick to them in future! They arrived on time, were very friendly and polite, answered all our questions, and didn't try to upsell us or stall or add on anything unnecessary. The office staff I spoke to were also very helpful - the whole process was smooth and stress free.

I used Blue Flame services back in January this year, and thought to wait a few months to write a review, just in case! Blue Flame upgraded my bathroom, and fitted new central heating piping and radiators. Blue Flame were both friendly and helpful, and easy to have around! Only thing I would say is Remember to keep checking on the work being done and that it is being done according to your needs. A couple of times I had to remind or confirm with the workmen what had been agreed with Jason. But overall I very much appreciated their willingness to work with me on the ideas I had, to suggest improvements, and to correct any miscommunications. I am overall happy with the work done by Blue Flame, the standard of workmanship and value for money. So, after the passage of time, I have settled on 4 Stars and say that I would recommend Blue Flame!

We have used Blue Flame for the past 20 years - a local, reliable and professional service. Friendly and dependable. Recommended!

Great service as always no hot water sorted straight away very professional x thank you

Do not use this company. Very quick to sell me a new boiler and take money upfront. The boiler developed a problem today at one of my managed property which was installed less than 3 months ago, after a phone call to the office that I had a vulnerable person living there who doesn’t have hot water or heating the owner Jason relayed his staff to instruct me to contact the boiler manufacturer and did not want to send an engineer out despite having 10 years warranty. I’ve had a number of new boiler installation's carried out over the years with various local installers who have all provided a call out service for the first or two years of installation. Feel totally let down today by Jason who didn’t have any decency to call me an address this incident.TOTALLY DO NOT RECOMMEND THIS COMPANY. Not worthy of a single star.

Very disappointed, had an appointment last week, the engineer arrived on time, checked the boiler and then left hoping I would get a quote from them. Said they’ll call but never heard of them, no email, no phone call, nothing(is bern 4 days now and no sign from them). I even waited a week for this appointment. Maybe not worth the job but they should’ve called and said that politely and I would’ve gone elsewhere. I contacted them because they are local and I support local businesses but I’m disappointed by their lack of communication and customer service support. Not going to use them again,waste of my time.

Blue flame fitted a boiler for me over 15 years ago and this week they replaced it . I can’t rave about them enough after experiencing such bad experiences over the years on other jobs … these guys are incredible! Efficient, professional, communicative, knowledgeable and they are reasonable. Conner fitted our new boiler and new radiators over 2 days , no issues, and was so polite , respectful and helpful. I came home to a clean warm home with no waste left and no mess ! I would highly recommend them and wouldn’t use anyone else from now on . Thank you so much ☺️