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BOILER ENGINEERS BRIGHTON

BOILER ENGINEERS BRIGHTON

5.0(51 reviews)See reviews ↓·Brighton

About the company

Dales Boiler Services was established in 1998 and is a family-run business. The company's engineers are directly employed and never subcontracted. It serves Brighton, Hove and Sussex. The company is a Worcester Bosch Accredited Installer and a Vaillant Advance Installer. It provides boiler installation, servicing and repairs, and offers manufacturer warranties up to 12 years.

What customers say

Based on genuine customer reviews

BOILER ENGINEERS BRIGHTON, trading locally as Dales, has built its reputation around Darren, the engineer whom reviewers name again and again. Accounts describe him as polite, friendly and deeply knowledgeable, an engineer whose practical approach resolves faults efficiently. Recurring praise centres on honesty; one customer explains that two other engineers had declared a boiler past saving, yet Darren repaired it the same day for a modest charge, despite the householder being ready to buy a replacement. Reviewers also mention that he put right long-standing defects left by earlier heating engineers.

Clear quotations and competitive pricing for new installations feature often, including Vaillant boilers, with fitting completed inside a day, the old unit taken away and the site left clean. Servicing and repairs across homes and rental properties appear repeatedly, alongside his readiness to explain the work and answer questions, with follow-up support offered afterwards. Emergency calls are attended promptly, and irritating noisy valves and plumbing faults are diagnosed and sorted without delay. An observation shared by more than one reviewer is the trust he inspires, prompting repeat bookings and referrals.

Boiler supplierService establishmentGas engineerPlumberMechanical Engineering

Reviews

Reviews are taken from publicly available sources.

RG
Richard Gordon6 August 2026

Darran was prompt in dealing with my plumbing issue and I would not hesitate to use him again.

TN
Taras Nadvirny (Bear)14 July 2026

I first used Dales to install a new combi boiler on the basis of good, straightforward advice and a keen price. Since then, Dales have done the servicing and any repairs wherever needed in both my home and my rental property. Just my go-to engineer.

SO
Stephen Obrien13 July 2026

I called Darren as he was recommended from a friend for a quote for a new boiler. He was extremely polite and very knowledgable.2 boiler engineers previously told me I needed a new boiler as it was beyond repair.Darren managed to repair my boiler the same day and left me with a working boiler for a small fee.I loved his honesty as I was willing to pay for a new boiler.I highly recommend him and will certainly be using him again for future works. Thanks again Darren.

AC
Amy che13 July 2026

本一(推荐,简洁)⭐⭐⭐⭐⭐ Excellent service! Darren was friendly, professional and arrived on time. He fixed the problem quickly and explained everything clearly. Fair pricing and great communication. I would definitely recommend him to anyone looking for a reliable boiler engineer. Thank you!

RH
Ryan Horsey13 July 2026

Great service and communication from Darren from start to finish. No surprises after Price was agreed before any works started. Had previous issues with plumbers so I’m happy we have found a company that does exactly as promised!

RS
Re Search13 July 2026

Highly recommended. In a market that’s hard to find honestly priced, reliable, meticulous and professional tradesmen I cannot recommend Dales/Darren enough. Full central heating installation. Great communication from the start, discussing options and choices for boiler, radiators and installation. Installation was completed to the highest quality, quickly and exactly as agreed. You know as soon as you make contact that you’re dealing with a qualified engineer who takes pride in his work. ⭐️⭐️⭐️⭐️⭐️

AB
Annette Byczkowska13 July 2026

Dales - is always my go to place for great service and plumbing advice. Darren has a wealth of knowledge and experience even on the most challenging scenarios. Especially on my emergencies Darren has proven to be reliable, effective and trustworthy.

Boiler & heating engineers in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1City Warmth Brighton★ 5,0130No
2BOILER ENGINEERS BRIGHTON (this page)★ 5,051Yes
3Totalflame-emergency plumber kemptown.★ 5,02Yes
4Gas Smart Heating Ltd | Gas Safe Engineers★ 4,897Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday08:00–13:00
Sunday09:00–13:00