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City Warmth Brighton

City Warmth Brighton

5.0(130 reviews)See reviews ↓·Brighton

About the company

City Warmth Plumbing and Heating is a family-run company that has been delivering heating and hot water solutions in Brighton and Hove for over 12 years. Its boiler engineers are Gas Safe Registered, fully trained, highly qualified, and insured, with over 12 years' experience installing and repairing boilers in Brighton and Hove. The company is accredited with all the main boiler manufacturers and offers up to 10-year warranties on new boiler installations. It serves Brighton, Hove, and the surrounding areas.

The company provides boiler and heat pump installation, repair, servicing, and replacement services. For over 3 years, it has regularly sponsored local foodbanks in the Brighton, Hove and Shoreham area; it installed one food bank's customer service area and provides regular donations of food to two others. Office team members have taken on NVQ and degree level training as part of their employment, and heating engineers are given the option to choose further development and to attend at least 1 further development course each year.

What customers say

Based on genuine customer reviews

In Brighton, City Warmth Brighton has built a strong reputation through the work of Myles Dhillon, whose name recurs throughout customer accounts. Reviewers consistently highlight his professionalism and efficiency, particularly when installing combi boilers and carrying out boiler servicing. More than one customer describes how quickly he responds, scheduling both a quotation visit and the subsequent installation without delay, a point that comes up often during colder weather. Communication is repeatedly praised, with clients noting that he keeps them informed before, during and after each job, and that explanations of faults, such as a pressure valve issue, are clear and easy to follow.

Fair pricing is another recurring theme, with the quoted amount matching the final invoice. Tidiness and respect for property are mentioned in connection with an en-suite shower replacement and other work. Customers also value his willingness to source parts promptly and to flag potential future problems without recommending unnecessary repairs. His friendliness and polite manner, both on the phone and in person, feature across the feedback. Many say they would use the service again for boiler installations, gas safety checks and general plumbing repairs.

Boiler supplierGas installation serviceGas engineer
City Warmth Brighton — Customer photo

Reviews

Reviews are taken from publicly available sources.

JM
Jo Mow20 January 2025

Top notch service for my parents, who had a new boiler installed. Efficient, great communication in the lead-up and following appointment. Transparency in pricing. Polite and tidy when working. Would highly recommend.

A
Anna21 October 2024

Myles did an excellent job servicing my combi boiler - he was quick to respond and efficient. I would highly recommend Myles and will definitely be using Dhillon Plumbing and Heating again. Update Oct 2024: I booked a gas safety check and again the service provided was excellent. Good communication, efficient and reliable. Would recommend!

KH
K H7 October 2024

I booked Myles to carry out a boiler service today. He updated me with his arrival time beforehand and was polite and professional. He flagged a potential future issue which he explained clearly. The reasonable price he'd quoted was what I paid. I'd highly recommend Myles and will use him again.

HC
Helen Carter24 April 2024

I found Myles from these reviews and he lived up to them, what a find! He's lovely and identified the issue with our boiler and ordered the parts quickly and came back to fix it, job done. Great communication on the issue, costs and parts required. Nice and tidy. Very happy will use again and recommend to anyone.

JH
Jane Hancer23 April 2024

Myles is a great plumber. This is the second time I have used him for a problem with my boiler, this time it was specifically due to a pressure valve, which Myles identified quickly and was able to source and replace within a couple hours. On top of an efficient and successful job, Myles explains the issues clearly - which really helps. His knowledge and understanding is quite evident, he responds to messages quickly and gives detailed voice, video and image descriptions of what the issue is and what he has done to solve it. Would highly recommend.

EB
Ellen Bradley18 March 2024

Myles is an excellent plumber and gas engineer. He fitted our new combi boiler and took away the old one within a week of coming to check out the issues with our old gas boiler. He's friendly, polite, reliable, well priced and efficient. We're glad we found him.

VZ
viktorija zdanoviciute17 January 2024

Myles was very professional and efficient. He both scheduled in a visit for a quote and then a visit to replace the boiler quickly after I first got in touch which was great given cold weather conditions. He communicated really well and kept me up to date throughout the process. Would definitely recommend his services!

Boiler & heating engineers in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1City Warmth Brighton (this page)★ 5,0130No
2BOILER ENGINEERS BRIGHTON★ 5,051Yes
3Totalflame-emergency plumber kemptown.★ 5,02Yes
4Gas Smart Heating Ltd | Gas Safe Engineers★ 4,897Yes
Contact
+441273634890www.citywarmth.co.uk14 Preston St, Brighton and Hove, Brighton BN1 2HN
Working hours
Monday09:00–14:00
Tuesday09:00–14:00
Wednesday09:00–14:00
Thursday09:00–14:00
Friday09:00–14:00
SaturdayClosed
SundayClosed