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Brennan & Son

Brennan & Son

4.8(120 reviews)See reviews ↓·Southampton

About the company

Brennan & Son is a family plumbing and heating business serving Southampton since 1985. It was founded in 1985 by Derek Brennan, who became Corgi registered in 1985. Both of Derek Brennan's sons, Justin and Demian, worked for him after leaving school. Justin's wife Sarah joined the company in 2002. Justin left his computing career five years after Sarah joined to help the family business expand. Justin was a Microsoft Certified computer engineer before entering plumbing. Sarah is the office manager and spent a decade working for an international cleaning company before joining the family firm.

Demian has been with Brennan & Son all his working life. Akbar worked for many years as a British Gas service engineer before joining the team. Brent was working on LPG boilers in mobile homes before joining the company. Karl is a gas engineer and plumber. Amaan did his plumbing apprenticeship with the company to become a gas engineer. Ellis started with the company from sixth form and undertook a full time plumbing course at College. Ellis is continuing with his NVQ3 apprenticeship to gas qualification. Luke completed his plumbing apprenticeship with the company to be gas qualified.

Heather rejoined Brennan & Son with an administration apprenticeship and started her plumbing apprenticeship in 2025. Heather is the daughter of Sarah and Justin, the third generation Brennan in the business. Skye is a member of the admin team and the daughter of Sarah and Justin, the third generation Brennan in the business. Diamond has trained to use Sage and Xero with the company. Brennan & Son offers plumbing, heating and gas services including boiler servicing, gas safety inspections, fault finding, central heating installations, unvented cylinder installations, kitchen and bathroom plumbing, minor plumbing repairs, and gas work such as cookers and fires.

What customers say

Based on genuine customer reviews

Brennan & Son is a family-run plumbing and gas engineering firm that customers in Southampton return to for repeat jobs. The standard of finished work is a recurring theme, with reviewers describing basin and toilet replacements, new boiler installations, annual boiler servicing, bathroom tap fitting, radiator valve repairs and loft tank work completed to a high standard. Named engineers such as Luke, Justin and Karl are singled out for being knowledgeable, polite and swift, often resolving several problems in a single visit. Punctuality and reliability feature strongly, with engineers arriving inside the promised slot and parts sourced and fitted the same day where needed.

Communication is praised at every stage, from Sarah handling office enquiries to email replies and quotes sent through quickly after an initial assessment, which several landlords describe as making the administrative side straightforward. Reviewers also highlight fair, affordable pricing and honest advice, including free assessments before work is quoted. Tidiness and care for the property are mentioned, as is the friendly, helpful manner of everyone involved. Many accounts come from long-standing customers who have used the firm for multiple jobs over several years and say they would call again.

Gas engineerPlumber

Reviews

Reviews are taken from publicly available sources.

DP
David Pritchard7 August 2026

Karl was professional, efficient, friendly and did a great job. Managed to solve 3 issues in just over an hour. I am very happy with the quote and price and the finished work. I will certainly call again if needed in the future. Highly recommended.

SF
Simon Fisher22 July 2026

I arranged to get the boiler in my daughter's new flat serviced by Brennan & Son as they were local to her. I was very impressed with this business and the appointment as it was great value and they provided excellent communication throughout. Their engineer, Brent, was also very pleasant and helpful chap, turned up on time, answered a number of questions about the installation for me, and left everything really tidy. Thanks guys, we'll be booking with you next year.

CF
Candice Fudio21 July 2026

Brennan & Son installed a new boiler for me, including new pipe work and power flush. Already recommended by a family member, and now I too couldn’t recommend them more highly. Luke fitted the boiler and Heather returned to do the power flush. Both young workers with an impressive knowledge base, work ethic and professionalism. They did a great job, were clean and tidy, efficient, and worked really hard to complete the job in good time. Will absolutely be using their services again in the future. Candice x

CD
Corinne Day11 June 2026

I’m grateful for the excellent work carried out today to the tanks in the loft. The chap was extremely polite and swift and went away to buy the parts he needed and came back the same day to fit them for me. Honest and trustworthy service with excellent communication from Sarah who is wonderful in the office too. Thank you so much. Excellent work and service all round.

LQ
Lukas Quera15 May 2026

Very friendly and helpful service. Came to assess the problem free of charge. Received the quote via email within a few hours. Second time I've used these guys and I will be sticking with them. Very affordable, very reliable people!

JB
jacob Betteridge6 May 2026

exemplary service! from first calling them to having an engineer sent out my experience has been nothing but fist class treatment. Our engineer Justin was kind, knowledgeable and an expert at his craft. Thankyou all so much for your help with our problem !!

DH
Diane Hyland28 April 2026

Great service as always, Heather came to my rescue when my washing machine valve failed. She replaced this efficiently & quickly. Then the following week my kitchen tap pin holed, Ellis let me pick a replacement, he went & collected it & installed, again quickly & efficiently Both Heather & Ellis are polite, courteous & professional. Brennan & Son are great & I cant recommend them highly enough

Plumbers in Southampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Southampton are compared.

RankProviderRatingReviewsOpen Sat.
1Emergency Plumbing and Drainage Ltd★ 5,038Yes
2Honest Plumber Southampton★ 5,019Yes
3Plumbing Done Right Southampton★ 5,019Yes
424 Hour Emergency Plumber★ 5,08Yes
5Firstcall - emergency plumber southampton.★ 5,03Yes
9Brennan & Son (this page)★ 4,8120No
Contact
+442380225566www.brennanheating.co.uk35 Chafen Rd, Southampton SO18 1BD
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed