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UK Gas Services Ltd

UK Gas Services Ltd

3.5(46 reviews)See reviews ↓·Leicester

About the company

UK Gas Services Ltd is a boiler and heating engineering company based in Leicester, established in 1994 and operating for over 25 years. The team of gas fitters has over 85 years combined experience, and Adam Newton is the Managing Director. The company is Gas Safe registered and operates a strict policy to only employ Gas Safe registered engineers. It is an Age UK Trusted Trader, CHAS accredited, an approved Safe Contractor PAS91, a member of the East Midlands Chamber of Commerce, and a member of Constructionline. It is an approved installer of Worcester Bosch, Vaillant, Ideal, Baxi and Glow-worm boilers.

The company offers up to 12 years guarantee on selected boiler models, a price match guarantee, and a free survey and fixed price quote. It serves Leicester, Leicestershire, the East and West Midlands, Warwickshire, Northamptonshire, Nottinghamshire, Derbyshire and Lincolnshire. It has secured long-term contracts with many Local Authorities in the East and West Midlands, and works with homeowners, landlords, contractors and Local Authorities. Services include boiler replacement, central heating installation, bathroom refits, kitchen refits and general property services.

What customers say

Based on genuine customer reviews

UK Gas Services Ltd receives consistent praise for boiler installations and central heating work around Leicester, with customers frequently describing the finished standard as high. A recurring theme is the tidiness of new pipework and the effort made to keep disruption and mess minimal during a boiler swap. Named team members appear often: Richard Syrett is commended for thorough initial surveys and for helping adjust specifications, while Scott and Frank are singled out for efficient, friendly workmanship, and Rich and Katie are credited with going beyond what was expected.

Landlords and letting agents report using the firm for long stretches to handle gas safety checks, servicing and repairs across many properties, describing the team as knowledgeable, professional and polite with competitive rates. Prompt responses to call-outs come up repeatedly, with faults regularly rectified on the first visit, and one household with an ageing system appreciated how quickly heat was restored for elderly occupants. Others value the assistance given when liaising with Worcester Bosch about changed requirements. Bathroom and wetroom projects, boiler replacements and heating maintenance form the bulk of the work described.

Bathroom RenovatorKitchen RenovatorCentral Heating Service
UK Gas Services Ltd — Customer photo
UK Gas Services Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

BF
BS Fathullah19 March 2026

Zero star and try to avoid them! the work carried out by UK Gas Services Ltd on shower was terrible. The project was left incomplete and of very poor quality. Several essential items were either missing or not installed correctly. There are also multiple defects, such as poorly fitted wall panels, visible wall damage, leaking water from the shower area, incorrect basin height, and badly applied sealant. Even more concerning, the work appears to have been signed off and paid for despite these serious issues. This has left me dealing with ongoing problems that affect my daily life and health.

LC
louise coleman6 March 2026

Scott and his fantastic assistant were wonderful, kind respectful ,and an absolute pleasure, while fitting full boiler system ,not stopping for a break ,they are an absolute credit to your organisation, I would highly recommend them to anyone who asks me ,the most professional service I have seen in years. A huge thank you from me personally...kind regards Louise

SG
Susanne Gilheaney16 September 2025

I am bedridden and have contacted the firm on several occasions leaving voice messages to rearrange an appointment. The young man who initially came out was really nice unfortunately I can't say the same for the administration

MG
mark grundy10 September 2025

New boiler fitted to high standard. Very impressive and neat new pipe work. Very tidy and clean with minimal disruption. Initial survey by Richard Syrett was very enlightening and helpful. Followed by excellent workmanship of Scott and Frank who were very efficient and friendly. Thank you.

JP
joanna price2 September 2025

Honestly im really shocked to see all the negative reviews on here. Our experience was fantastic, pleasant and polite gas engineers for a full boiler install. Left no mess did I really tidy job and was fairly swift by comparison of other boiler fits in the past. The gas engineers we both very respectful of my pets and making sure no one escaped. All in all I can't fault them. Would be happy to use the company again. Also need to add the electrician went above and beyond and stayed past the end of his shift to ensure we were happy and everything way to a high standard. Big 5 stars from me.

JF
Joshua Findlay15 July 2025

I've been using UK GAS Professionally and personally for a few years. They've replaced my boiler at home and are always prompt with any issues in the properties I manage often rectifying them on the initial visits at a very affordable price. Special recognition should go to Rich Syrett for always ensuring good service! :)

DP
Debbie Pownall28 May 2025

Today we had a new boiler and 2 radiator fitted . Also a new shower unit .Very pleased with the service. Very friendly and lovely lads , who explained everything for us and left the house very clean and tidy. Much appreciated and we would highly recommend them With Thanks Malc and Glenis Pownall

Boiler & heating engineers in Leicester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Leicester are compared.

RankProviderRatingReviewsOpen Sat.
1JS Gas and Plumbing Services Ltd★ 5,0127Yes
2IIR SERVICES★ 5,0113Yes
3SNM PLUMBING AND HEATING★ 5,062Yes
4Chiswell Heating Limited★ 4,9495Yes
5ABC Heating Services★ 4,9303Yes
10UK Gas Services Ltd (this page)★ 3,546No
Contact
+441162878000www.ukgasservices.co.ukCenturion Way, Meridian Business Park, 2 Apples House, Leicester LE19 1WH
Working hours
Monday08:00–16:30
Tuesday08:00–16:30
Wednesday08:00–16:30
Thursday08:00–16:30
Friday08:00–16:30
SaturdayClosed
SundayClosed