Reviews
4.7 / 5 · 194 totalGood service, very responsive on phone and email, helped me sort out a problem with the boilers warranty which wasn’t their issue, would definitely recommend
Amazing service, would highly recommend the company to anyone needing any help/jobs to to with boilers, wish I could give them a higher rating that 5/5stars it was that professional and affordable. Special shout out to Chris for being so helpful and informative throughout the whole process
My boiler broke down and i have a serious ill husband of 85 years of age we had no heating and no hot water for four days my boiler was fitted by CB PLUMBING just two years previously and had a ten year warranty on it I tried to contact them over TWENTY TIMES MORNING NOON but they NEVER got back to me I didn't know where to turn then I looked online and found the BOILER REPAIR MAN they were absolutely great Paul got someone out right away because of our circumstances and got the boiler up and running he even arranged for the Valiant the company who make the boiler to visit us they even sent us up a small convector heater to help untill the boiler was fixed Not Many companies would do that so if you are looking for a GREAT COMPANY choose THE BOILER REPAIR MAN they are all lovely guys Paul Chris and the others i don't no what we would have done without their help don't ever trust CB Plumbing because in our desperate hour of need THEY LET US DOWN BIGTIME.! So thanks guys!👦 Mrs Gigli. 12/3/26.
Excellent service from the Boiler repair Man. No hot water for 2 weeks and a boiler beyond economical repair, Boiler Repair Man came out, quoted (several budget options) and installed new boiler. Quick response to my initial enquiry and within 3 days of accepting their quote, our boiler was in. Can’t fault the boys that worked all out fitting the boiler 2 days before Christmas when most trades have generally shut down. Highly recommend.
After any months of our boiler not functioning properly, we contacted The Boiler Repair Man who after an initial visit, returned and carried out a significant and successful rewiring. Our boiler is now working well. Both engineers were thorough and courteous, and we would recommend them. We are so grateful for their help.
Overpriced and Disappointing Experience We contacted The Boiler Repair Man about a boiler leak (non-emergency). It took them two days to send an engineer. When he arrived, he was in our home for less than five minutes — he removed the boiler case, immediately found the leak, took a photo (to send to head office), then left. Three weeks passed with no follow-up, and the leak continued. I eventually left a review, after which head office finally got in touch — quoting £200 to carry out the repair. To our surprise, we were also told we owed a £120 diagnosis fee for the engineer’s five-minute visit — despite no repair, no report, and minimal time spent. For context, the typical rate for boiler diagnostics in Glasgow is £60–£90. We’ve since decided to install a new central heating system and boiler — but we certainly won’t be using this company again. For a basic diagnosis that took minutes, being charged £120 feels unjustified. There are definitely more reasonably priced and responsive companies out there.
Absolutely excellent! Wish I had left my energy provider's boiler cover and just paid for the boiler service with this company many moons ago. The issues that my energy provider's boiler cover could never identify and repair were identified and quickly resolved in a matter of minutes by the engineer. I was also really pleased with the professional and attentive customer service throughout (via email, whatsapp and in person). Cherry on the cake is the incredibly reasonable prices for such a high level of service. Thank you- I will be recommending you to everyone I know!