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City Gas Services Birmingham Ltd

City Gas Services Birmingham Ltd

5.0(36 reviews)See reviews ↓·Birmingham

About the company

City Gas Services Birmingham Ltd is a boiler and heating engineering company based in Birmingham. The company worked with British Gas for a period of nearly 10 years and is qualified in air source heat pump (ASHP) technology. It serves Birmingham, Solihull, Bromsgrove and Redditch.

Its main services are boiler installation, servicing and repair, plus other gas appliances, and it also offers landlord gas safety checks and boiler breakdown callouts. One customer states that Anthony, a named individual, has been their plumber and gas service engineer for around 12 years, fitted their boiler 6 years ago and has serviced it every year since; Anthony has also serviced a boiler and fitted a Hive Thermostat.

What customers say

Based on genuine customer reviews

Boiler and heating work sits at the centre of what customers describe about City Gas Services Birmingham Ltd, with Anthony named repeatedly as the engineer carrying out the jobs. Several reviewers describe boiler replacements, including an Ideal combi installation and a complicated project involving an awkward cupboard and an old flue, while other accounts cover annual gas checks, servicing, radiator and towel rail replacement, a leaking boiler repair and the fitting of a Hive thermostat and a gas cooker.

A theme that comes up often is reliability and punctuality, illustrated by a customer whose leaking boiler was isolated within the hour and repaired with a spare part the next day, work continuing into the evening. Clear explanations recur, with customers noting that faults were identified which earlier inspections had missed and that each stage was described so informed decisions could be made.

Pricing is called fair and reasonable, and communication is described as excellent and transparent, one account mentioning that a roofer was brought in for the flue. Politeness and a friendly manner are mentioned repeatedly, along with the willingness to go beyond the basic job, whether helping a tenant move towards a new boiler through a landlord or fitting a cooker. Long-standing customers return for servicing and installations over many years.

Bathroom RenovatorBoiler supplierGas engineerGas installation serviceGasfitterCentral Heating Service
City Gas Services Birmingham Ltd — Customer photo
City Gas Services Birmingham Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

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Wendy3 June 2026

I phoned the day before to arrange a gas inspection, and the engineer came out the very next day. He identified faults that had not been picked up previously and explained everything clearly. He was kind, friendly, professional, and incredibly helpful throughout. He went above and beyond to help me move forward with getting a new boiler fitted through my landlord. His honesty and trustworthy approach gave me real confidence, and I would highly recommend his services to anyone. Thank you very much for all your help.

LR
Lauren Rawlins29 April 2026

10/10 experience with Anthony. We had a long and complicated boiler replacement project involving a weird old flue and an awkward cupboard. Communication was excellent, we always felt like Anthony was on top of the project and that everything was transparent. Nothing fazed Anthony and he was able to bring in a roofer to sort the flue too. Top notch work on the day with 10/10 attention to quality and detail, transparent communication and a very fair price. We would not hesitate to recommend Anthony to everyone and he will certainly be our go-to gas and plumbing man in future.

OM
Oli Musil22 April 2026

Ant did a brilliant job fixing our boiler and getting our gas safety certificate sorted promptly. He was punctual, professional, and clearly knows his stuff. Highly recommend!

MB
M B20 March 2026

It was a pleasure dealing with Anthony who serviced our boiler. Really happy with the work and charges. Thank you!

RM
Ryan Milne17 March 2026

I contacted Anthony to install a new Ideal combi boiler in my house, replacing and removing my old failed one, as well as replacing a heated towel rail. He was able to perform the install the week after I contacted him. Throughout this Anthony was polite and professional; being easy to talk to about the install so that I could fully understand the work involved and make informed decisions. He was very flexible when there were various unexpected hurdles in my install - for example, when we discovered that my existing exterior boiler waste pipe was cracked and leaking down the wall, he was able to arrange to replace it the week after. Anthony correctly registered the install with Gas Safe for a Building Regs certificate shortly afterwards and without me having to prompt him to do so - which I was very pleased with as I have had a bad experience with another installer in the past where they avoided doing this to save money. He performed this install a year ago (March 2025), and since then the boiler and towel rail have been working smoothly without issue. I would recommend Anthony for boiler installs.

WH
Whitney Harris17 February 2026

Issue with boiler pressure solved with a service, Anthony was very informative and friendly. Would definitely recommend!

SA
Stephanie Atkinson12 February 2026

Anthony has serviced my boiler twice and has also been out to fit a Hive Thermostat. He was very helpful and responsive.

Boiler & heating engineers in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00