Gasworks Edinburgh holds a 5.0 rating from 616 Google reviews. Adam is named in nearly every review for prompt, professional attendance and clearly explained, competitively priced boiler installations and gas fire servicing, often arriving the same day for a breakdown. One reviewer felt a call-out charge should have been confirmed before the engineer attended, a point worth bearing in mind despite the otherwise strong record on transparency.
Reviews
5.0 / 5 · 616 totalI needed a gas connection capped off. I got an appointment within two days and told upfront what the cost would be. The engineer that came out was efficient and completed the work within a few minutes and also removed the old gas fireplace even though that was not part of the scope. I was also impressed that within seconds of online payment they confirmed receipt.
Adam did an excellent job fixing my burst pipe and sorting out a faulty boiler valve. He responded quickly, explained everything clearly, and got the problems fixed efficiently with no hassle. Very professional, reliable, and reasonably priced. Highly recommend Adam if you need a trustworthy heating engineer.
I’m very pleased with the excellent installation of a new gas boiler in my home. I would highly recommend them . Great to have good Following a visit to my home Adam quickly provided a quote to replace my very old broken boiler. The price was very reasonable ( much much lower than the likes of British Gas). Installation date was quickly booked and the parts delivered directly to me on day of installation. Adam did a very professional installation and was very tidy. The handover to explain the controls was good. All the old equipment was collected the same day. I would highly recommend using gasworks
We contacted Gasworks after our boiler stopped working on a freezing Friday in February. Adam and his team came out later that same morning to assess the problem, quickly identifying the issue and clearly explaining our options in a professional and reassuring manner. As our boiler was 16 years old, we decided it was time to invest in a new one. Adam and his team returned the very next day and expertly installed our new boiler along with a Hive Smart Thermostat, which we’re absolutely delighted with. The service from start to finish was efficient, friendly and highly professional. We wouldn’t hesitate to recommend Gasworks to our friends and family.
Very efficient and friendly service by Adam at Gasworks. Really helpful with all our questions and will definitely be using them again!
Had notice of a suspected gas leak. Phoned Gasworks on the Sunday. Someone was out and problem solved by 2pm on the Monday afternoon. (They actually offered to come out on the Sunday, but I had to go out so declined). Terrific service, very highly recommended.
Gasworks charged us £120 for a 10 minute call out but did not confirm this cost before coming. We were very disappointed they were not upfront about this especially as they say everything will be explained upfront on their website and that there are no hidden costs. We chose not to proceed with them as we felt we were mislead. They have ignored our calls and messages when we queried the charge. The engineer seemed nice and professional we would have gone with them but they completely lost our trust as a result of this.