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The Glasgow Plumbers

The Glasgow Plumbers

4.8(155 reviews)See reviews ↓·Glasgow

About the company

The Glasgow Plumbers is a limited company registered in Scotland that has served Glasgow and surrounding areas since 2008. The company is Gas Safe Registered and fully licensed and insured, carrying comprehensive public liability and professional indemnity insurance. James MacKenzie is the Master Plumber and Founder, with over 25 years of experience; he founded the company after 15 years working with the city's top plumbing firms. The team includes Bathroom Specialist Sarah Campbell (12 years), Gas Safe Engineer Robert Ferguson (18 years), who holds Gas Safe registration and advanced heating control certification, Drainage Specialist Moira MacDonald (10 years), Apprentice Plumber Ian Stewart (3 years), and Customer Service Manager Emma Wilson (8 years).

All plumbers hold City & Guilds qualifications in plumbing and heating. Services include emergency repairs, boiler installation, bathroom fitting, and drain unblocking. The company serves Glasgow including Finnieston, West End, City Centre, Southside, East End, North Glasgow, Partick, Hillhead, Dennistoun, Merchant City, Shawlands, Pollokshields, Govan, Kelvinbridge, Bearsden, Milngavie, Paisley, and East Kilbride, and uses thermal cameras, moisture meters, and ultrasonic tools for leak detection. Guaranteed workmanship is offered.

What customers say

Based on genuine customer reviews

Emergency call-outs, drainage work and everyday plumbing repairs form the core of what this Glasgow firm handles, according to customer accounts. Several reviewers describe rapid responses, with leaking pipes, blocked main drainage lines and non-flushing toilets dealt with either the same day or the following morning. A recurring theme is clear communication, often conducted through WhatsApp, covering arrival times, the work required and the cost before anything was authorised. Named engineer Asif features in multiple accounts, praised for spotting problems that turned out to be larger than first expected and resolving them without fuss.

A number of reviews mention tidy workmanship, courteous tradesmen who explain and demonstrate completed work, and pricing described as fair for the standard delivered. Jobs range from replacing swan neck kitchen taps and fitting an outside tap to installing a new flushing system, with invoices sent by email afterwards. Punctuality is a point that comes up often, whether an engineer reached the property within the hour or arrived late in the evening after other firms had declined the call. Customers note that when an unforeseen complication arose mid-repair, it was handled promptly and the finished result left them content with the work carried out.

Service establishment
The Glasgow Plumbers — Customer photo
The Glasgow Plumbers — Customer photo

Reviews

Reviews are taken from publicly available sources.

EJ
Eddy Jennings4 August 2026

Needed a new swan neck tap in the kitchen, and added an outside tap to the job. They arrived within an hour and took about an hour to complete. Both were very courteous and explained and showed me the completed work before they left. I didn't have all the money in cash so I did a bank transfer instead, which was very convenient. Got an invoice through email detailing work done. Very happy with the service and will use again.

MI
Mariam Imran31 July 2026

Great service! They came out really quickly to fix our leaking pipe and were friendly, helpful, and efficient. We’d definitely recommend them.

IS
Iain Simpson11 July 2026

The plumbers arrived on time traced and fixed problems. They were courteous and efficient. I would definitely use again. Great job!!!

RB
Rosemary Brown7 July 2026

Thought needed tap washer replaced but need a new tap called Glasgow Plumbers at 2.15 told be here between 3-5pm arrived just after 3pm work all done new tap replaced at 4.15. Excellent workers so efficient and thorough. Thank you.

RK
Romuald Kilianski2 July 2026

We had a few jobs moving in to a new house. The Glasgow Plumbers were fantastic advising us on jobs and managed to wrap everything up very quickly. Would definitely recommend!

JM
John McKenna2 July 2026

Called this morning as shower was not working. We were advised they would be at ours within the hour. They messaged to say would be there in 15 minutes. Tradesmen were respectful of property & very tidy workers. Excellent service & reasonably priced. Would use them again, highly recommended.

KA
Ken Aitken26 June 2026

Repaired broken flush. Really friendly and clear communication for appointment. Asif had the part replaced and flush working in a less than an hour. Highly recommended and next time I need a plumber I will call them first.

Plumbers in Glasgow compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Glasgow are compared.

RankProviderRatingReviewsOpen Sat.
1Darren Glasgow Plumber (DGP) Plumbing & Drains Glasgow★ 5,0155No
2MCDGAS★ 4,9220Yes
3Glasgow Plumbing Solutions★ 4,962Yes
4AA1 Emergency Plumbers★ 4,962Yes
5The Glasgow Plumbers (this page)★ 4,8155Yes
Contact
Working hours
Monday07:00–22:00
Tuesday07:00–22:00
Wednesday07:00–22:00
Thursday07:00–22:00
Friday07:00–22:00
Saturday07:00–22:00
Sunday07:00–22:00