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Boiler Repairs R Us Ltd

Boiler Repairs R Us Ltd

4.0(202 reviews)See reviews ↓·London

About the company

Boiler Repairs R Us Ltd is a London-based company of Gas Safe registered engineers. It was founded by a heating engineer and has been repairing boilers across London since 2005. The company employs a team of 32 engineers, every one of whom works directly for the company and carries a Gas Safe card. It specialises in boiler repairs and works on all boiler makes, including Vaillant, Worcester, Baxi and Ideal.

Every repair comes with a one year warranty covering parts and labour. The company covers all of London inside the M25. It provides CP12 compliance and ongoing maintenance support for landlords. Services include boiler repairs, boiler servicing, central heating issue resolution, boiler replacement and power flushing.

What customers say

Based on genuine customer reviews

Heating systems that had failed overnight are a recurring subject in accounts of this London company's work, with emergency call-outs forming a large part of what customers describe. Faults are said to be diagnosed quickly and boilers brought back into service the same day, restoring heating and hot water without a lengthy wait. Punctuality emerges as a common thread, engineers arriving when promised for both straightforward repairs and longer jobs such as a power flush on radiators that had stopped warming properly. Clear communication is another theme, with issues talked through and repair options explained honestly before any work starts.

Stephen and Steven are named as friendly, knowledgeable engineers who guide customers through each stage, whether flushing a neglected system or correcting wiring left dangerously unclipped by a previous installer. Tidiness features regularly too, work areas described as left spotless with no mess remaining afterwards. Pricing is discussed in terms of quotes given upfront and charged at a reasonable rate without unwelcome surprises, while the general manner of those attending is called polite, patient and willing to answer questions. Prompt restoration of warmth remains the outcome most often noted.

Plumber

Reviews

Reviews are taken from publicly available sources.

JJ
Jamie Johnston23 July 2026

Steven was super helpful and explained everything very clearly, did a very thorough job.

JB
Julius Boheimer21 May 2026

Stephen is a very friendly, knowledgeable, professional and thorough engineer. He completed a power flush on my system (which my landlord had not had done in what I think was a very long time) and multiple repairs on my broken-down boiler, while walking me through every step of the way. Radiators went from barely functioning before the boiler broke down, to now being almost too hot. I am very happy with the work done.

HT
Hoang Tran Cong22 April 2026

My electric boiler was installed incorrectly by another installer (wire is not clipped correctly), leading to a burnt wire and almost a fire. I contacted Boiler Repairs R Us and their engineer came in, quickly diagnosed the issue and fixed it for us promptly. Definitely recommend.

EB
Emma Baker26 March 2026

We needed a leaking hot water cylinder replacing. This turned out to be a big job because the system was full of scale and needed two power flushes before it could be drained to replace the cylinder. Stephen was very systematic and thorough and went the extra mile to get the job finished to a high standard, coming back the next day to do final checks. At each step of the process he explained the costs. The whole system works much better now

AB
Alexandra Bagwell26 January 2026

DO NOT USE! Total scam and I am now suing them. My boiler broke, i had no hot water or heating for 1 week and a half. After 2 visits it was still not fixed. It turns out their shoddy workmanship broke the boiler even more. THEY OVERCHARGE FOR PARTS, THEY CHARGE TO COLLECT THE PARTS (when they're delivered - so no fee needed). I was told my 2 people to AVOID this company, I should have listened. Please don't make the same mistake I have as you will be completely out of pocket with no heating or hot water. And when you try to rectify the problem with them they get very abusive. AVOID

GH
Gunnhild Hansen17 January 2026

Has a water leakage, which had caused my boiler to full stop and had cut out all electricity in my kitchen. Called a few companies to come out on a Saturday night. Spoke to the guys at 24/7 boiler repairs, the guy was the most helpful person I spoke to, he talked me through trying to switch everything back on slowly, which meant that I was able to utilise the rest of my kitchen, whilst the boiler remained off. The engineer came out an hour later, he was super helpful, explained the issue well and took him an hour to diagnose the problem and give me a quote.

AR
Andreeas Ramon12 January 2026

After several cold radiators, we were advised to get a power flush. The engineer arrived on time, worked efficiently and made sure the system was running properly before leaving. Heating works so much better now.

Boiler & heating engineers in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1A&E Plumbing & Gas 24/7★ 5,0751Yes
2Heat Knights Boiler Repair London★ 5,0209Yes
3Green Gas London Stoke Newington★ 5,0162Yes
4Via Gas Engineering LTD★ 5,0157Yes
5Best Gas London Ltd★ 5,089Yes
12Boiler Repairs R Us Ltd (this page)★ 4,0202Yes
Contact
+442036953137www.boilerrepairsrus.co.uk5th Floor, 167-169 Great Portland St, London W1W 5PF
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00