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Bristol Renewable Heat

Bristol Renewable Heat

5.0(134 reviews)See reviews ↓·Bristol

About the company

Bristol Renewable Heat Ltd is a limited entity founded by ex-Royal Marine Alex Stevens. Its service area includes Bristol, Bath, North Somerset, South Gloucestershire, and the wider South West. It has worked alongside Bristol City Council to address installation faults and support tenant education, and is a delivery partner for the Bristol City Leap green energy programme with Bristol City Council and Ameresco.

The company offers heat pump design, installation, and consultancy services, including residential and commercial heat pump installation, consultancy to identify and resolve substandard installations, large-scale housing project installations, professional ASHP servicing, and residential solar PV and battery installations. The team completes regular training in heating system design, renewable/boiler technologies, and air source heat pump servicing and installation.

What customers say

Based on genuine customer reviews

Bristol Renewable Heat has built its reputation around a clear specialism: swapping gas boilers for air source heat pumps, frequently together with new hot water cylinders and radiators. Alex is the name running through the accounts, supported by colleagues such as Connor, and more than one review describes the sequence from heat loss calculations through design to installation and handover as carefully managed. Neat pipework, with lagging and close attention to detail, is singled out, and technical knowledge is a point that comes up often, especially the guidance offered afterwards on running things efficiently and affordably.

Clear, prompt communication is noted, with Alex willing to discuss options and fit around customer preferences. Work spans gas safety checks, a gas cooker repair, radiator fitting, boiler servicing and renovation plumbing, and awkward jobs are handled with determination, whether removing a heavy cylinder or carrying equipment up a steep lane. Fair dealings are mentioned, including a reduced call-out charge after a swift fix, alongside consistent friendliness. What stands out at the close is the workmanship on heat pump installations.

Environment renewable natural resourcesGas engineerPlumber
Bristol Renewable Heat β€” Customer photo
Bristol Renewable Heat β€” Customer photo
Bristol Renewable Heat β€” Customer photo
Bristol Renewable Heat β€” Customer photo
Bristol Renewable Heat β€” Customer photo
Bristol Renewable Heat β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

BA
Ben Ashby20 January 2026

Alex and his team installed an air source heat pump for us last week. It is clear that these guys know what they are doing, and handled everything from the heat loss calculations to design to install. It is important to get all of these steps right if you want the best efficiency, and the quality of the work here was exceptional, particularly the neat pipework (which was all lagged after the photo below was taken) and general attention to detail. Considering the size of the job the work wasn't too disruptive either, taking a lot of care to keep things clean inside the house and keeping the downtime of the heating and hot water to a minimum. At the end of the install, Alex explained everything we need to know to get the most out of the system. We've had it running for about a week and it's great so far, maintaning a comfy temperature in the house and plenty of hot water. If you're looking to switch to a heat pump, I can't recommend Bristol Renewable Heat enough.

LP
Linda Pullin10 December 2025

Alex and his team installed an Air Source Heat Pump for us, but that wasn’t the challenge! That was the removal of a huge extremely heavy cylinder and the delivery of the heat pump from Heat Geek, up a very steep lane. Both challenges overcome, and we are super impressed by the standard of their work and their determination to ensure that every part of the installation was completed professionally. Cannot recommend Alex & his team highly enough.

LE
Leon E16 September 2025

Alex installed a new air source heat pump and underfloor heating for us. Clear communications, very punctual and reliable and good aftercare when I've been trying to get my head around the new setup.

S
Sam8 September 2025

Alex and his team removed my boiler and installed an air source heat pump. These guys really know what they're doing and are true engineers. The standard of their work was brilliant. They involved me every step of the way from quote to handover, and accommodated my choice of bathroom radiator in the design. I wouldn't hesitate to recommend Bristol Gas Co. We've now got loads of hot water and looking forward to heating season.

TC
Thomas Clark13 June 2025

Alex and their team did a fantastic job removing my boiler and installing a heat pump with a hot water cylinder. The entire process from start to finish went smoothly and I cannot fault their workmanship. They are very knowledgeable and they provided me with some great advice once the system was installed. I would highly recommend Alex and their team for any plumbing work that you may require.

JD
Jack Dyer17 May 2025

Alex and his team quickly fixed the issue with my gas cooker and also offered some helpful on how I could resolve a different issue with my water supply. They even reduced the call out fee as they were able to complete the job so quickly. 5 star!

TS
Tom Smith4 October 2024

I have had the pleasure of doing multiple projects with Alex from The Bristol Gas Co over the past couple of years. Running a construction company, I have often needed plumbing and heating work carried out from small boiler services to full property renovation works. Alex has always been able to provide me a high quality service as well as expert advice to help carry out works in the best way for each individual job. The team at The Bristol Gas Co work extremely efficiently, keep to time lines and are always very professional and polite whilst doing so. I would highly recommend anyone to get in contact with Alex for any of your plumbing needs. His attitude and work ethic is truly exceptional and I will certainly be continuing to use him for my future plumbing/heating requirements.

Boiler & heating engineers in Bristol compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1The Gas Pro - Gas Engineer Bristol - New Boiler Installation Service Bristolβ˜… 5,0259Yes
2Ashton Gasβ˜… 5,0168Yes
3Bristol Renewable Heat (this page)β˜… 5,0134No
4BBR Plumbing & Heating Bristol - Bristol Boiler Repairsβ˜… 5,032Yes
5Bristol Unigas Ltdβ˜… 4,9119No
Contact
+447450240588www.bristolrenewableheat.co.uk57 Pool Rd, Soundwell, Bristol BS15 1XN
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed