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Manchester Pipe

Manchester Pipe

5.0(104 reviews)See reviews ↓·Manchester

About the company

Manchester Pipe and Site Services is owned by Terence Leavy. The company specialises in servicing, fault-finding and repairing electric hot-water systems in apartment buildings across Manchester and Salford. It regularly undertakes service work referred by OSO Hotwater UK. It has practical experience with OSO cylinders in developments including The Blade, Elizabeth Tower, Wilburn Basin and Deansgate Square.

The company serves Manchester and the North West, including Deansgate, Salford Quays and the 360 Building. It uses genuine OSO parts where specified. Servicing and repairs are completed with reference to applicable manufacturer instructions. Its main services are electric hot water cylinder repairs, servicing, and fault-finding for apartment and high-rise hot water systems.

What customers say

Based on genuine customer reviews

Households and landlords across Manchester have turned to this plumbing service for work on hot water cylinders, water heaters and related heating equipment. Terence, named repeatedly in customer accounts, is praised for arriving on the same day a problem is reported, often within hours of a text or call. Several reviewers describe his diagnostic approach as thorough, noting that he identifies the underlying fault rather than replacing parts unnecessarily, such as immersion heaters or expansion vessels that could have been swapped out. The recurring theme is clear communication: customers mention being kept informed about costs before and during the work, and receiving photographs or videos showing what was done.

Servicing of OSO water heaters, hot water tanks and cylinders features in multiple accounts, alongside repairs to leaking cylinders, seized isolation valves, relief valves and timers, as well as a full soil stack replacement. Reviewers repeatedly highlight his friendly and patient manner, particularly his willingness to explain the work and offer advice on preventing future issues. Tidiness and reliability also come up, with one landlord noting a return visit arranged around a water supply interruption. Insurance documentation was handled helpfully, and transparency about charges was specifically appreciated.

Service establishmentHeating equipment supplierHot water system supplier
Manchester Pipe β€” Customer photo
Manchester Pipe β€” Customer photo
Manchester Pipe β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

RR
RocΓ­o Roa Calvo6 August 2026

We cannot recommend Terence highly enough. It has been a pleasure having him work on our boiler and heating system, and his knowledge, professionalism, and attention to detail have been outstanding. He carried out the service on our OSO cylinder and installed the Sangamo Dualflex programmer, but what really stood out was the care and attention he gave throughout the whole process. Terence explained everything clearly, took the time to make sure we understood what he was doing, and even provided photos and videos so we had a complete record of the work carried out. Terence’s experience and proactive approach have been invaluable. He helped identify and address potential issues before they could become bigger problems, giving us peace of mind. We also feel that the improvements he has made will add value to our flat in the future. We would absolutely recommend Terence and this company to anyone looking for someone knowledgeable, trustworthy, and meticulous.

M
Marianne15 June 2026

Highly recommend Terrence and Manchester Pipe and Site Services! Terrence diagnosed and repaired the hot water cylinder fault in my city centre apartment. He offered a great, friendly, and personalised service. Instead of rushing, he took the time to get to the bottom of the issue and got everything working again without any unnecessary parts. The service was incredibly efficient. He explained everything clearly and left me with helpful instructions. If you want someone honest, thorough, and professional, I highly recommend them!

ZA
Zubair Ahmed12 June 2026

I had issues with hot water in my Manchester City Centre apartment. I did a Google search and came across Terence at Manchester Pipe and Site Services. He diagnosed and repaired the hot water cylinder fault without needing to replace the immersion heaters. I couldn't be happier with the turnaround of this. The communication was clear and transparent. I was kept up to date with pricing and charges. I received pictures and videos of the job. Highly recommended. Thanks Ahmed

NH
Nicolas H12 June 2026

Had my servicing for my OSO water heater done by Terry a couple times, saved me from cold showers during winter when my controller wasn’t working! Very knowledgeable, fast and reliable with his work. Quick to respond and is a very friendly chap, always willing to explain any advice or issues with whats going on . Would very much recommend him to anyone in need of some service work!

MF
Michael Fotis6 June 2026

Responded to my text within minutes, called over on the same day and sorted the leak with my hot water cylinder. Terry is very professional and I'd highly recommend him.

AH
Ahmed Hazem2 June 2026

Just moved into a property in the Salford Quays area and found out pretty quickly there was no hot water, which isn't ideal when you're trying to settle into a new place! Terence came out within a day of calling which I was really happy with. Turns out the problem was a seized mains isolation valve. It was sorted out no fuss and the hot water cylinder was serviced and checked over at the same time which was great to know. I was kept in the loop the whole way through which I really appreciated. The work itself was done to a really high standard and everything was left neat and tidy afterwards. Honestly can't recommend enough. Five stars from me!

MK
Ming Kit Tung19 May 2026

Terence provided a very detailed explanations on the issues for the hot water cylinder and the OSO system repairs. He replied to my job request very quickly and delivered excellent services.

Plumbers in Manchester compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1HOMEURGENCYβ˜… 5,0150Yes
2Manchester Pipe (this page)β˜… 5,0104Yes
3Manchester Plumbing Services LTDβ˜… 5,082Yes
4The Emergency Manchester Plumbersβ˜… 5,034Yes
5Home Flow Plumbing | Plumbers in Manchesterβ˜… 5,019Yes
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed