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1Point Plumbing & Heating

1Point Plumbing & Heating

4.7(123 reviews)See reviews ↓·Glasgow

About the company

1Point Plumbing & Heating is a family business. The company has over 20 years of combined experience. It is Gas Safe registered and holds £2M public liability insurance. It is a limited company registered in Scotland. The company serves Glasgow and surrounding areas. Its engineers are 18th Edition certified for electrical work. It offers a 12-month guarantee on workmanship. It provides plumbing, heating, electrical, and drainage services.

What customers say

Based on genuine customer reviews

Households facing urgent plumbing problems, from burst leaks to failed toilets, form the backbone of the feedback for this Glasgow firm, and the pattern across reviews is one of rapid mobilisation. Several customers describe calling from outside the city and relying on the team to coordinate access, with video updates sent so they could confirm the work remotely. Punctuality and transparent quotes recur: engineers arrive when promised, explain the fault in detail and confirm costs before starting, with no hidden charges reported. Named staff feature regularly, among them Ahmed, praised for courtesy and willingness to help beyond the immediate repair, and Zeehan, singled out for clear explanations.

The office team also earns consistent mention for keeping customers informed during and after jobs, a level of follow-up that reviewers say is increasingly rare. Work described spans leaking bathrooms, accessible toilet repairs and loss of heating, alongside bathroom and kitchen renovation and drainage services, with emergency call-outs handled quickly. Tidiness and a considerate manner on site come up often, as does the speed with which problems are diagnosed and resolved on the first visit, sometimes the same day as the initial enquiry.

Bathroom RenovatorDrainage serviceService establishmentGas engineerKitchen Renovator
1Point Plumbing & Heating — Customer photo

Reviews

Reviews are taken from publicly available sources.

CW
Caroline Wren8 February 2026

Excellent service from start to finish. Ahmed the chap who did the work was courteous and professional throughout. Even helped me get the sodden blankets to the washing machine. The lady on reception who to my call kept me up to date until the job was finished. Highly recommend

ST
Suzanne Toner van Lourens21 January 2026

Very friendly and professional. Got quoted and the issue fixed the same day! Really happy with the service, would absolutely reccomend!

DK
David Kenvyn29 November 2025

Thank you for repairing the accessible toilet at St. Mary's Episcopal Cathedral in Glasgow. It was broken on Friday morning and repaired the next day. I am extremely grateful for this, as we have several people in the congregation who need an accessible toilet. Tomorrow is Advent Sunday, the beginning of the Christian Year, and we expect to have a large number of people attending, especially for the Advent Carol Service at 5.00pm tomorrow evening. Many thanks for your prompt attendance David Kenvyn Verger St Mary's Episcopal Cathedral

J
Jac24 October 2025

Call from neighbour this morning. He lives below my mum's flat. Water leaking into his kitchen from the ceiling. 1 Point Plumbing and Heating came really quickly. Friendly and helpful. Found the problem fast and fixed there and then. So impressed. Excellent service. Would definitely use again and recommend. Thank you 😊

SS
Sofya Staune1 October 2025

Very fast service, even on weekends, all quotes and prices are transparent and it felt like the engineer was genuinely interested in solving the issue. Very trustworthy business. Would 100% recommend

NR
nik rana20 September 2025

I had emergency in my flat and I was out off town. My guest phoned me and told me there was no heating.I looked 1 point plumbing online and got intouch sent them the video of the issue two hours later Engineer showed up and fixed the problem. Sent me the video once it was fixed. Easy to communicate. both Engineering and the office kept me update (which not many company does this now days) and followed up once the work was finished. I would recommend them. No hidden fees there is a call out charge and will give you a quote before they start the work and payments are done once you are happy and work is finished.

MB
Matthew Berriman22 August 2025

I wasn't very impressed. Booked plumber to find out why water pressure is too low in my house. Scottish water had previously shown that supply is fine but that there's a 0.75 bar pressure drop inside the property. I expected the work to be exploratory in nature but plumber didn't include any pressure tests. Instead I got talked into replacing stop cock, which had no effect. Job was expensive and I am nowhere nearer solving the problem.

Plumbers in Glasgow compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Glasgow are compared.

RankProviderRatingReviewsOpen Sat.
1Darren Glasgow Plumber (DGP) Plumbing & Drains Glasgow★ 5,0155No
2MCDGAS★ 4,9220Yes
3Glasgow Plumbing Solutions★ 4,962Yes
4AA1 Emergency Plumbers★ 4,962Yes
5The Glasgow Plumbers★ 4,8155Yes
81Point Plumbing & Heating (this page)★ 4,7123Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00