Reviews
4.8 / 5 · 49 totalDean came and installed our new boiler about a month ago. He went out of his way, was really helpful and did a thorough job. Would definitely recommend!
I used Heatworks for a replacement boiler, gas fire removal and new shower/radiators. The whole team was fantastic. Especially Luke and Harry. They worked very efficiently and kept everything super clean. Highly recommended
Recently had heatworks supply and fit a brand new combi boiler whilst also removing the old loft water tank. The lads that came round were very professional and took every possible care to ensure all the work was completed to a very high standard with as little disruption as possible. Have already recommended them to friends who also praise them highly
Having lived in our home for several decades we had no idea that radiators have a finite life until one evening while watching television in our lounge we heard a large gushing water noise only to discover it was a burst radiator in the same room. Thank goodness we were not away and that was not in an upstairs room - dread the thought. We immediately called Heatworks and the next day Dean came round first thing and by then end of the same day we received and accepted the quotation to replace all 16 of our 35+ year old radiators at a price that was much lower than expected. One week later a couple of really hardworking guys turned up with a van full of new radiators and worked flat out for three days getting them all installed along with a new Hive system, meaning we can now manage our boiler & radiators and hot water from our iPhones. We can’t thank Heatworks enough for coming to our rescue at such short notice and in doing such a fabulous job. Oh yes and the moral of our story- don’t assume boilers & radiators last for ever - nothing in life seldom does.
Came to service boiler and did an adequate job. However my 70+ mother asked engineer to set correct time and date for her and he brushed it off. She called another local engineer who told her to call Heatworks back and said they should have done it and should send someone out. On calling Heatworks the person she spoke to said they would need to charge her again for sending someone out....I managed to do it in a couple of mins which is all it would have taken the engineer to originally do. Won't be using them again. I can only assume given the glowing comments given on the detail engineers go to to fix things for others they don't value OAPs as much.
After being let down by local company I telephoned Heatworks on Wednesday 16th July to ask if I could get a quote to replace our old domestic water heater with a new combi boiler. I was given a same day appointment for Dean to quote for the required work. Dean arrived on time and discussed the various boilers they were able to fit and when I had made my choice was able to give me an immediate fixed quote which I accepted. He then asked when I was looking to have the work done and I said I had hoped to get it done before the school holidays. Dean was able to book me in for a 2-day job the following Monday 21st July to remove the old water heater and gas fire and replace with a new combi boiler and radiator. Luke arrived on time Monday and treated our property with care putting down dust sheets to prevent mess getting everywhere. In no time at all Luke had removed the old water heater and bricked up the large square flue hole internally then re moved the gas fire and did the same for the round flue hole. Within 1.5 days Luke had completed the job by installing the new boiler and radiator and I was very pleased that Luke s pipework was very neat and kept within a tight space as requested. He completed the job by commissioning the new boiler and radiator and explaining any controls I needed to use. Luke also cut out all the half bricks around the old flues and rebricked up the holes leaving the wall looking as good as new. We found Luke to be very friendly and knowledgeable and after the work was finished, he took away all rubble and old appliances and left our property in a clean state.
Brilliant service from Heatworks today when I was let down by a different company. Arrived promptly, on time and completed the job thoroughly to a good, clean and tidy standard. Would recommend highly